As such, we have robust infection control and prevention policies and procedures and expect high standards from all team members. We also have regular testing for staff and residents.
Following government advice and the Home's individual risk assessment, we are able to admit visitors to our homes at present but at a reduced number and by appointment only. All visitors are required to observe strict infection control procedures and will be guided through these by a member of staff. Please contact the home if you would like to book a visit or for further information.
In addition, residents continue to maintain regular communication with their loved ones via phone, FaceTime and Skype and we are doing our very best to minimise the impact of the pandemic without compromising anyone's safety.
We are working with hospitals, healthcare professionals, local authorities and family members to continue to welcome new residents into our homes. We follow latest government guidance to ensure moving into the home is comforting and supportive for all new residents whilst keeping the welfare and safety of all parties our top priority.
We understand how difficult the current situation is for the families and friends of the residents we support, and indeed for our incredible staff team, and we thank you for your understanding at this very challenging time. Please don't hesitate to give us a call should you have any questions.